Question 1

How does a project start?

Accepted Answer

With a call about the recurring problem, not about technology. If software is the answer, we tell you what the first working version would be and what it would take. If it is not, we say so.

Question 2

Are we too small for you?

Accepted Answer

Most of our clients have between five and fifty people. That is the size where one accountable contact and a tool built around the real process make the biggest difference.

Question 3

Who runs the software after go-live?

Accepted Answer

You decide. If you have a technical team, we hand over the repository, the accounts and the documentation and they take it from there. If you do not, we keep it running for you with a monthly support plan: stability of the services, our help whenever something comes up, and unlimited reviews included on some services.

Question 4

How long before we see something working?

Accepted Answer

Sooner than you expect. We start from the smallest piece with a measurable effect, and every cycle ends with working software you can try, not a slide. What you do with it decides what we build next.

Question 5

Can you also run our existing IT?

Accepted Answer

Yes. That is the outsourced IT department: one person accountable for the whole stack, vendors included, with backups, updates and support on a schedule.

Question 6

Where are you based?

Accepted Answer

The company and the main team are in Umbria, Italy. The founders also work from Zürich, Luxembourg and Dubai, close to the clients there.

Question 7

How do you price a project?

Accepted Answer

A fixed price, agreed before we start, paid in instalments. No hours billed after the fact. We do not publish a list price because every project starts from a different problem: after the first call you get a written proposal.

Question 8

Do you sign an NDA?

Accepted Answer

Yes, whenever you need one, before the first call if you prefer. Several of our clients work under one.

Question 9

Which technologies do you use?

Accepted Answer

Mostly Next.js and React on the web, Postgres for data, native builds for iOS and Android, hosted in the European Union. We pick what fits the problem and what your team can keep running.

Question 10

Do you work with companies outside Italy?

Accepted Answer

Yes. Clients in Italy, Switzerland, Germany, Luxembourg, the United Arab Emirates, Singapore and the United States, in Italian and English.

Question 11

Can you run or improve software we already have?

Accepted Answer

Yes. The outsourced IT department covers what you already run, and custom work often starts from what your current software cannot do.

What people ask before the first call.