FAQ
Here you will find the questions we are most frequently asked
Development time depends on the complexity of the project, but generally ranges from 8 to 12 weeks. More complex projects may require additional time. We will provide you with a detailed schedule to keep you updated on each step of the process.
We will need details about your company, site goals, target audience, design preferences, available content (text, images, video) and specific features you wish to include. We will provide you with a simple file to fill out.
The cost of a website varies depending on the complexity, functionality required, and specific needs of the project while also offering the option to pay in installments.Contact us for a free consultation and customized quote based on your needs.
Yes, you will be assigned a dedicated contact person who will be your main point of contact throughout the project. This contact person will be responsible for coordinating all activities, answering your questions, gathering feedback, and ensuring that your needs are met. The dedicated contact person will keep you updated on project progress, manage communications between you and the development team, and ensure that the project stays on schedule and on budget.
After the site is launched, we offer update and maintenance services to meet any change or improvement needs. This may include adding new features, updating content, design changes, and performance improvements. We will provide you with a quote for the requested changes and proceed with the implementations once the quote is approved. Our goal is to ensure that the site continues to meet your needs and remain current with industry trends and technologies.
Yes, you will have access to a dedicated and constantly updated page where you can monitor the progress of the project in real time. This page will include status updates on the various stages of the project, preliminary design visualizations, wireframes, mockups, and interactive prototypes. In addition, your dedicated contact person will provide regular updates and be available to discuss any feedback or changes needed. This level of transparency ensures that the project remains in line with your expectations and allows you to actively participate in the development process.
We can implement a wide range of advanced features to enhance the functionality of your website. These include:
full E-commerce: shopping carts, payment systems, inventory management, discounts and coupons, shipping and tracking.
- CRM integration: Linking with customer relationship management systems to improve sales and customer support management.
- Blogs and News: Creating dedicated sections to publish articles, news and updates.
- Forums and Community: Implementation of discussion forums, comments and community sections to increase user interaction.
- Online Reservations: Systems for booking appointments, services and events.
- Live Chat and Support: Integration of live chat tools to provide immediate support to site visitors.
- Event Management: Event calendars, online registration, and registration management.
- Social Media Integration: Social feeds, share buttons and login via social accounts.
- Marketing Automation: Integration with email marketing tools, automated campaigns and data analysis.
But that’s not all! the features are so many that it is impossible to list them all, Contact us for a detailed answer.
Our website development process has several stages to ensure the highest quality and customer satisfaction:
- Initial Consultation: Meeting with client to understand needs, site goals, and target audience.
- Planning: Creating a detailed project roadmap, defining the site structure and main pages.
- Design: Site layout design, creation of wireframes and mockups, and design revision based on client feedback.
- Development: Site coding using appropriate technologies (HTML, CSS, JavaScript, etc.), back-end (database and server) development, and implementation of required functionality.
- Testing: Extensive testing to ensure that all features operate properly on various browsers and devices, speed optimization, and security verification.
- Launch: Publishing the site online, monitoring initial performance, and troubleshooting any problems.
- Post-Launch Support: Provision of ongoing support, updates, maintenance and optimization of the site.
Yes, we offer comprehensive search engine optimization (SEO) services. Our services include:
- On-Page SEO: Optimization of content, titles, meta descriptions, URLs, and images to improve site visibility in search engines.
- Off-Page SEO: Quality backlink creation, online presence management and content marketing strategies to increase site authority.
- Keyword Research: Identifying the most relevant keywords for your industry and target audience.
- Performance Analysis: Monitoring SEO performance through detailed analysis tools and reports.
- Technical Optimization: Ensuring that the site is fast, secure and easily navigable, with a clear navigation structure and optimized URLs.
Yes, after the launch of the site we provide comprehensive training on how to use the content management system (CMS) of the site.
Absolutely, all of our sites are designed with a responsive approach, which means they will be fully optimized to work perfectly on all devices, including smartphones, tablets, and desktops. During the development phase, we run tests on different resolutions and devices to ensure that the site provides an excellent user experience regardless of the device being used.
Security is a priority for us. We implement a variety of security measures to protect your site, including:
- SSL Certificate: Installation of SSL certificates to encrypt data transmitted between the server and users.
- Protection from Brute Force Attacks: Implementation of login attempt limits, CAPTCHA, and blocking of suspicious IP addresses.
- Regular Updates: Keeping all software, plugins and themes up-to-date to prevent vulnerabilities.
- Automatic Backups: Set up regular backups to ensure that site data can be restored in case of problems.
- Security Scanning: Using scanning tools to detect malware and vulnerabilities.
- Firewall: Implementation of firewalls to prevent unauthorized access and cyber attacks.
We offer comprehensive post-launch support to ensure that your site remains up-to-date and functional. Our services include:
- Software Updates: Maintaining the CMS, updated plugins and themes to ensure security and new features.
- Preventive Maintenance: Periodic checks to identify and resolve potential problems before they can affect the site.
- Technical Support: Continuous support via email, phone or chat to solve any technical problems.
- Continuous Optimization: Monitoring site performance and implementing improvements to ensure smooth and fast navigation.
- Backup and Restore: Set up automatic backups and disaster recovery plan to protect site data.
Yes, we ensure that your site complies with the General Data Protection Regulation (GDPR) and other local privacy laws. To this end, we will draft a clear and detailed privacy policy for your site. We will implement cookie consent management banners or popups, ensuring that users can accept or reject the use of cookies in an informed manner. We will carefully manage the collection, processing and protection of users’ personal data, including features that allow users to request deletion of their data, in line with the right to be forgotten.
Yes, we can create multilingual websites to reach a global audience. We take care of professional translation of content into different languages, implementing navigation menus that allow users to select their preferred language. We optimize content for search engines in different languages, ensuring that the site ranks well internationally. We use content management systems (CMS) that facilitate content management in multiple languages, making it easy and intuitive to update the site.
Yes, we provide advanced analytics tools to monitor your site’s performance. We configure Google Analytics to track traffic, user behavior, conversions and other key metrics. We offer regular reports that detail visits, most viewed pages, session length, traffic sources and other relevant statistics. We also use tools to monitor real-time site performance, including page load times and server response times. We analyze the collected data to provide suggestions on how to further improve site performance, ensuring optimal navigation for users.
Who we are
Learn about the team of professionals at DevHook, a company dedicated to turning your digital vision into reality with passion and expertise.
Everything you need to know about us
About Us
Learn about the team at DevHook, a company dedicated to turning your digital vision into reality with passion and expertise.
Do you have any questions?
Find answers to frequently asked questions about services, processes and digital solutions offered by DevHook to help you better understand our work.
Phone:
+39 3348211477
Email:
info@devhook.it
Get in touch with the DevHook team if you have any concerns. We value the human relationship with our customers, you will also find a phone number and maildo contact at any time.